This Privacy Policy describes how LifeAnalytics s.r.o. (the "Company", "we", "us", or "our"), trading as MONS and MONS Training, collects, uses, and discloses your personal information when you visit our website at mons.training or coach.mons.training, use our mobile applications, make a purchase, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are an athlete, a coach, a website or app visitor, or another individual whose information we process.
Please read this Privacy Policy carefully. Because our Services process health, fitness and nutrition information, we treat your data with particular care and only where we have a valid legal basis to do so under the EU General Data Protection Regulation (GDPR) and Czech data-protection law.
The controller responsible for your personal information is:
LifeAnalytics s.r.o.
Company ID (IČO): 22174281
Ostruzenka 771/3
142 00 Prague 12, Czech Republic
General contact: hello@mons.training
Privacy / data-protection contact: hello@mons.training
If you have any question about how we handle your personal information, or wish to exercise your rights, contact us at hello@mons.training.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy in the app and on the Site, update the "Last updated" date, and — where the change is material or affects how we process your health data — ask you to review and, where required, re-confirm your consent before the change applies to you.
The types of personal information we obtain about you depend on how you interact with our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
When you use the MONS app we may collect the following, some of which under the GDPR can be "special category" (sensitive) data and is processed only with a valid legal basis, including your explicit consent where required:
Some features of the Services require you to provide certain information. You may choose not to provide it, but doing so may prevent you from using those features.
On our website we use cookies and similar technologies to run the site and understand how it is used. In our mobile app we use in-app analytics (via our processor PostHog, hosted in the EU) to understand feature usage and diagnose problems. Session replay of on-screen activity is available only in the coach web admin and is fully masked there; it is never enabled in the client app. You are identified to the analytics tool only by an internal account identifier — never by your name, email, or the content of your health, nutrition, or training data.
Under the GDPR we must have a legal basis for each purpose. The table below summarizes how we use your information and the basis we rely on:
We do not use your health, fitness, or nutrition data for advertising, and we do not sell your personal information.
The Services automatically analyze the data you provide to produce readiness scores, training and nutrition summaries, and similar indicators. This is a form of automated processing (profiling). These outputs are provided for informational and educational purposes only; they are not medical decisions and do not produce legal or similarly significant effects about you. You can stop this processing at any time by withdrawing your consent or deleting your account. If you have questions about how a score is produced, contact us at hello@mons.training.
We share personal information only as needed to run the Services, and only with providers who process it on our behalf under appropriate contractual and security safeguards:
We are based in the Czech Republic and prefer to keep processing within the European Economic Area (EEA). Some of our processors (for example, Google, Stripe, OneSignal, or other providers) may process data outside the EEA, including in the United States. Where we transfer personal information outside the EEA, we rely on a recognized transfer mechanism such as the European Commission's Standard Contractual Clauses, or an adequacy decision, to ensure your data remains protected.
We use technical and organizational measures to protect your information, including encryption in transit, access controls, and row-level security that restricts your data to your own account and the coach you are linked to. No system is perfectly secure, but we take safeguarding your health and training data seriously.
We retain your personal and health information for as long as you maintain an account so that we can provide the Services and your history. When you delete your account, we delete your identifiable data and uploaded files, and revoke connected wearable access. We may retain limited records where required by law (for example, transaction records for accounting), and we may retain de-identified or pseudonymized data for research and to improve our models where you have consented to that use; this research data is held separately from your account and is not used to contact or identify you.
Subject to applicable law, you have the following rights in relation to your personal information:
To exercise any right, contact us at hello@mons.training. We will respond within the time required by law (generally one month). We may need to verify your identity before acting on a request.
If you have a concern about how we process your personal information, please contact us first at hello@mons.training. You also have the right to lodge a complaint with a data-protection supervisory authority. Our lead authority is the Czech Office for Personal Data Protection:
Úřad pro ochranu osobních údajů (ÚOOÚ)
Pplk. Sochora 27
170 00 Praha 7, Czech Republic
www.uoou.gov.cz
You may also contact the supervisory authority in your own EU country of residence.
The Services are intended for adults (18+). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at hello@mons.training and we will delete it.